Privacy Policy
Updated: 03/12/24
This Policy describes the information we process and the ways in which we process it to operate our services.
Preamble
INVENTIV TECHNOLOGY, a company registered under number 79901027700017 at INSEE, is the owner and sole operator of the ESCAPE application and brand.
By creating an account and using our services, you fully consent to this Policy and the Terms of Service. If you disagree, you must refrain from using our services.
1. Data transmitted by the user
This is information that you choose to send to us directly by using the application.
| Information Collected | Use | Share |
|---|---|---|
| Username | Operation of the application (allow the user to be identified) | Public |
| E-mail address | Operation of the application, Communication with our services and Security (allowing the user to be authenticated) | Not public |
| Phone Number | Not required | Not public |
| Date of Birth | Operation of the application and Personalization of the service (to identify the user) | Public (only age) |
| Pictures | Operation of the application, Personalization of the service and Security (allowing the user to be identified) | Public |
| Sensitive information | According to what the user is likely to communicate | Public |
• Username
We recommend that you use common sense by not listing your last name as a username.
• E-mail address
In order to receive all important communications from us, including possible modifications to this Policy, please keep your contact email address up to date.
• Photo and message exchange
You need to carefully consider with whom you share content, as they may further share it outside our services. You remain responsible for any content you choose to communicate; never share bank details.
• Sensitive information
Do not publicly share information legally considered sensitive under GDPR, including racial origin, political opinions, religious beliefs, health, sexual life, or orientation. If shared, you consent to its publication.
2. Data Collected Automatically
This is information generated automatically by using the application.
| Information Collected | Use | Share |
|---|---|---|
| Location | Operation of the application and Personalization (allowing the user to be identified) | Public (Distance in Km) |
| User ID | Operation of the application, Communication with our services, Security and Personalization of the service | Not public |
| Device data | Diagnosis and Follow-up of breakdowns, Security and Customization of the service | Not public |
| Purchase history | Diagnosis, Security and Customization of the service | Not public |
| Interaction with the service | Diagnosis and Follow-up of breakdowns, Customization of the service | Not public |
| Fault data | Diagnosis and Follow-up of breakdowns, Customization of the service | Not public |
| Performance data | Diagnosis and Follow-up of breakdowns, Customization of the service | Not public |
| Other diagnostic data and statistics | Diagnosis and Follow-up of breakdowns, Customization of the service | Not public |
• Location (precise or approximate, user choice)
This includes your current location or where you live, possibly derived from IP address.
• Device data
Information about your device is collected to target and solve breakdowns and for security.
• User ID
Generated automatically.
• Purchase history
Collected to establish your purchase history; technical data exchanged with platforms like App Store/Google Play.
• Interaction with the service
Data on how you use the application (functionality, hours, frequency) to personalize content.
• Fault, performance, diagnostic, and statistical data
Used with third-party partners for analysis, testing, and service improvement. We never sell your information.
And in general
Information is also used to verify accounts and detect undesirable or dangerous behavior or content, including violations of our Terms of Service.
3. Data transfer
• If ownership or control of any or all of our Services changes, your information may be communicated to the new owner.
• To fulfill legal obligations, we may share information with authorities.
• To protect our legitimate interests in the event of a dispute.
4. Data protection
Under GDPR, you have the right to consult, rectify, or delete your data. You can contact us via the form.
5. Data retention, deactivation and deletion of an account
We retain data until it is no longer necessary or until your account is deleted according to legal or operational needs. Deleting your account deletes associated content. To delete your account at any time, go to app settings.
6. Changes to this Policy
We will notify you of material changes to this Policy and allow you to review them before continuing to use our services.
Contact us
For questions regarding this Policy, use this form to contact us.
